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Reasons against the usage of service apps
The survey breaks down why consumers reject service apps — from self-sufficiency and trust concerns to data protection and cost barriers.
PREMIUM
Source
Source
ONE8Y
Survey date
Survey date
06/20/2022
Survey country
Survey country
Germany
Sample
Sample
n=147 interested in sports, who would rather not use service apps
Question
Question
You have indicated that you would rather not use app for services as a client. What are your reasons for this? (unaided answers)