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Willingness to recommend (Fan Recommendation Score) among customers or former customers of Deutsche Kreditbank (DKB) in the benchmark
The survey compares DKB's Fan Recommendation Score against ING Bank, Comdirect, Consorsbank and Santander — across all respondents vs. sports-interested customers.
The survey compares DKB's Fan Recommendation Score against ING Bank, Comdirect, Consorsbank and Santander — across all respondents vs. sports-interested customers.
PREMIUM
Source
Source
ONE8Y
Survey date
Survey date
02/15/2024
Survey country
Survey country
Germany
Sample
Sample
n=308 current or former DKB customers, of which n=250 are interested in sports (top 2 on 4-point scale), compared with n=1,898 current or former customers of other banks, of which n=1,484 are interested in sports (top 2 on 4-point scale)
Question
Question
On a scale of 0 to 10, how likely is it that you would recommend Deutsche Kreditbank (DKB) to a friend or colleague?