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Evaluation of the service quality of selected sporting goods retailers
The survey compares service satisfaction ratings across four sporting goods retailers — Sport Thieme, Kübler Sport, Sportco and Benz Sport.
The survey compares service satisfaction ratings across four sporting goods retailers — Sport Thieme, Kübler Sport, Sportco and Benz Sport.
PREMIUM
Source
Source
ONE8Y
Survey period
Survey period
08/26/2025 - 08/27/2025
Survey country
Survey country
Germany
Sample
Sample
Total n=521 people interested in sport who use at least one of the brands mentioned (top 2 on 4-point scale), of which n=171 Sport Thieme users, n=99 Küber Sport users, n=101 Sportco users, n=150 Benz Sport users
Question
Question
How satisfied are you with the service provided by the following companies?